Shipping and Delivery policy

At HealthKunj Clinics, we aim to ensure that your homeopathic medicines reach you safely and promptly. Below is our Shipping and Delivery Policy to provide clarity on our processes and what you can expect.

1. Shipping Methods

  • Domestic Shipping: We use reliable courier services for delivering medicines within India. For locations where courier service is unavailable, we will use Indian postal services.
  • International Shipping: For deliveries outside India, we rely on international courier services. Delivery times may vary based on the destination.

2. Processing Time

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation. During peak times, processing may take slightly longer.
  • Shipping Time:
    • Domestic: Typically, delivery within India takes 5-7 business days.
    • International: Delivery times vary depending on the destination country and can take 10-15 business days or longer.

3. Shipping Costs

  • Domestic Orders: Shipping costs are calculated based on the delivery location and will be displayed at checkout.
  • International Orders: Shipping costs are calculated based on the destination and weight of the package. These costs will be displayed at checkout.

4. Delivery Issues

  • Delayed Deliveries: If there is a delay in receiving your medicines, please contact us, and we will investigate and update you on the status. We will resend the medicines if necessary, after verifying the cause of the delay.
  • Missing Items: If you receive an incomplete order, please inform us within 7 days of receipt. We will resolve the issue promptly.

5. Customs and Duties

  • International Orders: The patient is responsible for any customs duties or import taxes that may apply in their country. These fees are not included in the price of the medicines or shipping charges.

6. Address Accuracy

  • Shipping Information: Please ensure that the shipping address provided is accurate and complete. HealthKunj Clinics is not responsible for delays or issues arising from incorrect or incomplete addresses.

7. Contact Us

  • Inquiries: For any questions or concerns about shipping and delivery, please contact us via email at contact@healthkunj.com or call us at +91-9999930823.

8. Policy Changes

  • Updates: Our Shipping and Delivery Policy may be updated from time to time. Any changes will be posted on this page.

Thank you for choosing HealthKunj Clinics. We are committed to providing you with the best service and ensuring that your homeopathic medicines reach you in a timely manner.